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Thread: Asus G73Jw - Why do you freeze like this....

  1. #1
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    Asus G73Jw - Why do you freeze like this....

    Iv had this computer for just over two months now. But Lately iv been having issues with it freezing.

    It only freezes while im browsing the internet or watching a movie. never during a game. And when it does freeze, i have to do a hard restart of the computer. The whole computer just stops working (video playback is unaffected only.. for whatever reason.) Its not just the program stalling.

    My drivers are all up to date also..

    Does anyone else have this problem?
    And has anyone here been able to solve the issue. Iv been looking at several forums but every "fix" that iv tried doesnt work.

  2. #2
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    Every time an apple product logs onto my network it happens. how bout that crap..

  3. #3
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    hrm, i'll send this over to my friend who works over at Asus, maybe she knows something

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    Quote Originally Posted by Turelliax View Post
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  4. #4
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    Its a common problem.. i dont know why it hasnt been officially addressed by Asus. and the same thing doesnt always cause it. My guess is its a hardware conflict. And the apple products triggering it is just a fluke.

  5. #5
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    I've linked her the thread here, if you can provide as much info as possible she might be able to push it to her IT department.

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    Quote Originally Posted by Turelliax View Post
    I will never be a kaz.. no one can reach the utter awesomeness of you.
    http://i.imgur.com/3vbQi.gif

  6. #6
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    ill try and provide a crash log of some sort.. the only problem is.. idk that its generating them because of the way the crash is.. it never blue screens.. it just kind of.. stops working.

  7. #7
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    Hi, what BIOS version are you using? Updating to version 203 may solve your problem (download here: http://support.asus.com/download/dow...f_type=3&os=30)

    Also, to generate a crash report, you can use the event viewer: go to Start -> run -> "event viewer"


    ps. optimize for chrome plx.

  8. #8
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    Quote Originally Posted by Kimmay View Post
    ps. optimize for chrome plx.
    NoU

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    Quote Originally Posted by Turelliax View Post
    I will never be a kaz.. no one can reach the utter awesomeness of you.
    http://i.imgur.com/3vbQi.gif

  9. #9
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    everytime i open IE, IdrA rages on a noob.

  10. #10
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    Quote Originally Posted by Kimmay View Post
    everytime i open IE, IdrA rages on a noob.
    use firefox like a BAUS

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    Quote Originally Posted by Turelliax View Post
    I will never be a kaz.. no one can reach the utter awesomeness of you.
    http://i.imgur.com/3vbQi.gif

  11. #11
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    also forgot to mention you can spam here for help: http://www.asusrog.com/forums

  12. #12
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    ZOMG ADVERT SPAMMER, MUST BAN. lololololoolololol

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    Quote Originally Posted by Turelliax View Post
    I will never be a kaz.. no one can reach the utter awesomeness of you.
    http://i.imgur.com/3vbQi.gif

  13. #13
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    ok ban plx. i tell them to stop testing :]

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    Im not sure what version im using. ill look tonight. thanks.

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    Quote Originally Posted by Kimmay View Post
    ok ban plx. i tell them to stop testing :]
    omgah it's kimmay! hai!
    -Jimmy

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  16. #16
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    i doubt she remembers you jimbo =P

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    Quote Originally Posted by Turelliax View Post
    I will never be a kaz.. no one can reach the utter awesomeness of you.
    http://i.imgur.com/3vbQi.gif

  17. #17
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    pfft, how can anyone forget about me?!
    -Jimmy

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  18. #18
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    Updating the bios seems to have fixed the problem. thanks!

  19. #19
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    woot, glad Kim could help.

    READ THIS: Posting & Chat Rules
    Quote Originally Posted by Turelliax View Post
    I will never be a kaz.. no one can reach the utter awesomeness of you.
    http://i.imgur.com/3vbQi.gif

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