Pretty much my experience. I wanted to like it so much, it just felt so... unfinished; and not in a "beta" way. In a "this is our vision" way. In a Phantom Menace way.
I think that's my final descriptor. FFXIV is the Phantom Menace of MMORPGs. Ya want it to be so good & you want to love it, but the people who created it didn't know how much you cared about having a fluid & robust experience. They thought you wanted a game that said "FF" on it.