What is wrong with the PTR?
I keep getting error messages.
the day the ptr opened back up it gave me an error message saying that my gamecard has expired... i don't use a game card, i have the account on a credit card.
and for the past 3 days when i check. it says "error retrieving character list"
i copied over 2 of my in game characters and 2 premades..
Whatever is causing it is on Blizzard's end - nothing client side would be responsible. I would suggest asking them what is going on.
Its an early test preview environment. Its going to be flakey, accept that and then give blizzard feedback. If you want a stable, supported environment, play on the live servers.
Yeah man, welcome to the PTR! Should of seen how crazy it was back in the day of AQ!
Talk to billing and it might coincide with the fact that your account might of been temporarily between subscriptions during the activation of the PTR dates, thus giving you the blanket statement of your acct being inactive!